| 1. |
Our company is customer focused, and understands current and future customer needs |
Yes |
|
No |
|
| 2. |
The mission statement of the company covers core values like honesty, integrity, transparency, accountability and total quality management to achieve the company’s business goals |
Yes |
|
No |
|
| 3. |
Our management system caters for the needs of all our stakeholders [customers, owners, employees, suppliers, financiers, local communities and society as a whole] |
Yes |
|
No |
|
| 4. |
Social responsibility and environmental management improvement are integrated in the company’s corporate policy and plan |
Yes |
|
No |
|
| 5. |
Each individual is empowered to contribute towards the goals of the organization |
Yes |
|
No |
|
| 6. |
Our company documents and regularly communicates the company’s performance, goals and future plans to its employees |
Yes |
|
No |
|
| 7. |
Our organization has established and documented all processes, standards and procedures for conducting its activities from purchasing and R&D down to complaint handling and the internal audits and everything in between |
Yes |
|
No |
|
| 8. |
The functions and activities in our organization are aligned to the mission and vision of the organization |
Yes |
|
No |
|
| 9. |
Our company has statistically documented efficiency and effectiveness in the achievement of business objectives |
Yes |
|
No |
|
| 10. |
Our company benchmarks its overall performance with the local, regional and international competitors |
Yes |
|
No |
|
| 11. |
Each staff member is actively encourage to develop his or her knowledge and skills |
Yes |
|
No |
|
| 12. |
There is consistent and continuous improvement in the performance of our organization |
Yes |
|
No |
|
| 13. |
Continuous performance improvement is a key objective of our organization |
Yes |
|
No |
|
| 14. |
Management decisions are based on reliable and verifiable facts and figures |
Yes |
|
No |
|
| 15. |
The relationship with our suppliers is based on mutual benefits |
Yes |
|
No |
|
|
|
